Men's 2027 Rugby World Cup Experiences

Frequently Asked Questions

Rugby World Cup Experiences, the Official Provider of Premium Experiences & Travel for Men’s Rugby World Cup 2027, offers ticket-inclusive official hospitality and travel packages, creating unforgettable moments at the upcoming tournament in Australia, 2027.

Browse the FAQs below to find answers to common questions and helpful information. If you have any additional questions about our packages, please contact sales2027@rwcexperiences.com.

General

Where can I find the Rugby World Cup Experiences Package terms and conditions?

Our Rugby World Cup Experiences Package Terms and Conditions can be found here.

How can I pay for my Rugby World Cup Experiences order?

Customers can make payment in full via card or bank transfer. For orders less than AUS$100,000, payment can be made with a 50% deposit with the remaining balance due within 90 days of the order date. For orders greater than AUS$100,000, a 50% deposit can be made with the remaining balance due by December 2026.

What does Rugby World Cup Experiences offer?

Rugby World Cup Experiences offers tailored packages that provide fans with flexible, ticket-inclusive premium experiences to Men’s Rugby World Cup Australia 2027.

What is included in a Rugby World Cup Experiences package?

All packages include a match ticket with a premium experience. Full details of our available packages can be found here.

How can I purchase a Rugby World Cup Experiences package to Men's Rugby World Cup 2027?

Rugby World Cup Experiences is the official provider of ticket-inclusive travel and hospitality packages for the tournament. You can purchase packages here or by calling us on 1800 403 811.

What matches are currently on-sale with Rugby World Cup Experiences?

Official hospitality packages are now live for every match, along with exclusive travel experiences available for selected fixtures to elevate the journey even further.

Why is my RWCE27 shopping basket empty when I switch between Hospitality and Travel packages?

If you’re based in the UK, RWCE27 Travel and Hospitality products are sold on separate, region-specific storefronts. Because the storefronts are separate and region-specific, items added on one site won’t carry over when you switch to the other. We recommend completing your purchase within the same site where you added your items. If you have any questions, please contact us via the Contact Us section, and our team will guide you.

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Tournament

Where can I find the RWC 2027 draw?

View the official RWC 2027 draw and match schedule release date on our Pool Draw page.

Where can I find the RWC 2027 match schedule?

View the official RWC 2027 match schedule on our Match Schedule page.

Which stadiums are hosting Australia's pool matches?

Host venues for Australia’s matches can be found on our Match Schedule page.

Which stadiums are hosting the knockout stages?

Host venues for knockout matches can be found on our Match Schedule page.

When and where will the tournament take place?

The tournament will be hosted in Australia between 1 October, 2027 and 13 November, 2027. The opening match will take place at Perth Stadium on 1 October, 2027 with the final taking place at Stadium Australia in Sydney | Wangal on 13 November, 2027.

How many teams will compete in the tournament?

24 teams will compete in the tournament in a new format, which will feature six pools of four teams and with a round of 16 added prior to the quarter-finals.

Which stadium will host Australia if they get through to the round of 16?

If Australia come first in their pool, they will play their round of 16 at Brisbane Stadium on Saturday, 23 October. If they come second, they will play at Brisbane Stadium on Sunday, 24 October.

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Ticketing

When are tickets going on sale to the general public?

Details about Men's Rugby World Cup 2027 tickets will be announced soon. Please register your interest at https://www.rugbyworldcup.com/2027.

Will Rugby World Cup Experiences packages be available for customers with accessibility requirements?

Yes, if you have any accessibility requirements, please contact us on 1800 403 770 so that we can ensure you have the most appropriate offering and seating.

Can I purchase general admission tickets from Rugby World Cup Experiences?

No, you can only purchase an official travel or hospitality inclusive package from Rugby World Cup Experiences. Details about Men's Rugby World Cup 2027 tickets will be announced soon. Please register your interest at https://www.rugbyworldcup.com/2027.

Can I resell my premium experiences tickets?

No, Rugby World Cup Experiences packages and match tickets included within the RWC Experience Package cannot be resold, as detailed in our Terms and Conditions. If you are no longer able to attend a match, you can transfer your ticket to someone who can with the express permission of Rugby World Cup.

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Hospitality

Is there a dress code?

There is no strict dress code – smart casual is recommended and rugby apparel is welcome.

Are there any age restrictions to access Rugby World Cup Experiences facilities?

All guests under the age of 18 must be accompanied by an adult. Children aged 2 and under as of match day will not need a ticket to access the venue.

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Travel & Accommodation

What is the best way to get to the stadiums?

The easiest and best way to get to the stadiums is through public transport. Further details will be provided to ticketholders closer to the tournament.

Can I bring luggage?

It is advised that only essentials are brought on match days. Every stadium and Rugby World Cup Experiences facility will have a list of prohibited items and policies on luggage size, which will be advised closer to the tournament.

Can I book accommodation through Rugby World Cup Experiences?

Yes, you can book accommodation by calling us on 1800 403 811.

How can I purchase a RWC 2027 Official Travel Package?

Official ticket-inclusive travel packages are available to purchase directly through Rugby World Cup Experiences here. Our travel packages have been curated to suit both domestic and international travellers.

Are there curated itineraries for fans who want cultural experiences alongside matches?

Rugby World Cup Experiences have curated ticket-inclusive travel packages that include local culture, food, and iconic sights.

What is included in Rugby World Cup Experiences travel packages?

Packages vary but typically include match tickets, accommodation options, and the ability to add Curated Experiences.

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Curated Experiences

Are experiences scheduled on match days or non-match days?

Experiences are designed with flexibility in mind. Many can be enjoyed on both match and non-match days, depending on availability and your itinerary.

Will more Curated Experiences be released?

Yes. A second phase of experiences will be released in May 2026. If you’d prefer to wait for the next release before making your selection, you’re welcome to do so, though availability is limited.

Can the itinerary or inclusions of a Curated Experience be tailored?

Our experiences are professionally curated from start to finish as a complete package so we’re not able to customise the core components. However, please let us know if you have any specific requirements and we will check to see if they can be accommodated.

Can you accommodate specific needs such as dietary requirements, accessibility needs, or mobility considerations?

Please contact us with your specific dietary or accessibility needs, and we’ll do our best to accommodate them.

What is your cancellation and refund policy, including options for date changes or last‑minute issues?

For full details on cancellations, refunds, and date changes, please refer to our Terms and Conditions. We recommend that you secure your own travel insurance.

Do you offer help with onward travel, trip extensions, or extra activities I can add on?

Yes, please call us on 1800 403 770 as we have a dedicated travel consultant to help you with any additional travel arrangements.

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