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CUSTOMER
CENTRE

 

Customer Centre

Welcome to your Women’s Rugby World Cup 2025 Experiences Customer Centre!

General Information

  • An itinerary has been emailed to you with what you can expect on the day.
  • Dress code: Smart casual, Rugby apparel is welcome!
  • RWC Experience package opening times are specified on your ticket and itinerary.

Your ticket

  • Click here for your ticketing guide (See Option 1 & ‘Premium Experience’ further down).
  • Key information is displayed on your ticket such as entrances, your seat detail, lounge and package name.
  • Please enter via the entrance indicated on the ticket for ease of access to the package.
  • Follow signs for the Private Suite or lounge name listed on your ticket.

Permitted Items:
– Bags no larger than A4 size.
– Plastic and metal bottles under 75cl with random checks being undertaken, lids must be removable.
– Snacks for personal consumption only and baby food.
– A full list of prohibited items can be found here and please note that umbrellas are not permitted.
– You can view our full FAQs here.

If you have any further questions, you can contact our team directly on info2025@rwcexperiences.com or via phone 0330 123 5880.

Please click on the relevant venue below to view venue specific information.

Sunderland

Important Information:  

Things to do  
Travel & Transport  
Fan Zone 
Match Schedule  

Manchester

Important Information:  

Things to do  
Travel & Transport  
Fan Zone  
Match Schedule

York

Important Information:  

Things to do  
Travel & Transport  
Match Schedule  

Exeter

Important Information:  

Things to do  
Travel & Transport 
Fan Zone   
Match Schedule  

Northampton

Important Information:  

Things to do  
Travel & Transport  
Fan Zone  
Match Schedule 

Brighton & Hove

Important Information:  

Things to do 
Travel & Transport  
Fan Zone  
Match Schedule  

Bristol

Important Information:  

Things to do  
Travel & Transport  
Fan Zone  
Match Schedule 

London

Important Information:  

Things to do  
Travel & Transport  
Fan Zone  
Match Schedule 

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