Customer Centre
Welcome to your Women’s Rugby World Cup 2025 Experiences Customer Centre!
General Information
- An itinerary has been emailed to you with what you can expect on the day.
- Dress code: Smart casual, Rugby apparel is welcome!
- RWC Experience package opening times are specified on your ticket and itinerary.
Your ticket
- Click here for your ticketing guide (See Option 1 & ‘Premium Experience’ further down).
- Key information is displayed on your ticket such as entrances, your seat detail, lounge and package name.
- Please enter via the entrance indicated on the ticket for ease of access to the package.
- Follow signs for the Private Suite or lounge name listed on your ticket.
Permitted Items:
– Bags no larger than A4 size.
– Plastic and metal bottles under 75cl with random checks being undertaken, lids must be removable.
– Snacks for personal consumption only and baby food.
– A full list of prohibited items can be found here and please note that umbrellas are not permitted.
– You can view our full FAQs here.
If you have any further questions, you can contact our team directly on info2025@rwcexperiences.com or via phone 0330 123 5880.
Please click on the relevant venue below to view venue specific information.
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